At Leverter, we strive to deliver your orders accurately and on time. This Shipping Policy explains how we process, ship, and deliver products purchased from our store in the United Kingdom. By placing an order with us, you agree to the terms outlined in this policy.
Processing Time
Orders are typically processed within 1 to 3 business days after payment is confirmed. During peak seasons or promotional periods, processing times may be slightly longer. Customers will be notified of any significant delays.
Shipping Methods and Delivery Times
Leverter offers standard and expedited shipping options within the United Kingdom. Standard shipping usually takes 5 to 10 business days, while expedited shipping typically takes 2 to 5 business days. Delivery times are estimates and may vary due to factors beyond our control, including carrier delays, customs, or adverse weather conditions.
Shipping Costs
Shipping charges are calculated based on the weight and dimensions of the products and the chosen shipping method. Customers can view shipping costs during checkout before completing their order. Free shipping promotions, if available, will be applied automatically according to the terms specified on our website.
Tracking Orders
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment. Please note that tracking updates may take up to 24 hours to appear on the carrier's website.
International Shipping
Currently, Leverter ships only within the United Kingdom. International orders are not accepted at this time. We may update this policy in the future if international shipping becomes available.
Lost or Damaged Items
Leverter takes great care to ensure your products arrive safely. If your order is lost in transit or arrives damaged, please contact us immediately at levert44@gmail.com. We may request documentation or photos to assess the situation. We will work with you to provide a replacement or refund as appropriate.
Changes to This Policy
Leverter may update this Shipping Policy from time to time to reflect changes in shipping practices or legal requirements. Customers are encouraged to review this policy periodically for the latest information.
Contact Us
For any questions or concerns regarding shipping, delivery, or tracking, please contact us at levert44@gmail.com. Our team is committed to providing clear and prompt assistance to ensure your satisfaction.